Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

Introduction

Advance Modular ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all information collected through our website, email, text, and other electronic communications made between you and Advance Modular.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, postal address)
  • Company name and job title
  • Project details and requirements
  • Communication preferences
  • Any other information you choose to provide in forms or communications

Usage Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website or source
  • Device information and operating system
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our modular construction services
  • Communication: To respond to your inquiries, provide quotes, and communicate about projects
  • Marketing: To send you information about our services, with your consent
  • Website Improvement: To analyze website usage and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: For internal business purposes such as data analysis and audits

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices
  • Regular backup and recovery procedures

Please note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device.

Essential Cookies

Required for website functionality and cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website.

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Your Rights Under UK GDPR

Under UK data protection law, you have the following rights regarding your personal information:

Right of Access

Request copies of your personal data we hold.

Right of Rectification

Request correction of inaccurate or incomplete data.

Right of Erasure

Request deletion of your personal data in certain circumstances.

Right to Restrict Processing

Request limitation of how we process your data.

Right to Data Portability

Request transfer of your data to another organization.

Right to Object

Object to processing of your data for certain purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month of receipt.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Contact inquiries: 3 years from last contact
  • Project information: 7 years after project completion
  • Marketing communications: Until you unsubscribe
  • Website analytics: 26 months

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policy.

Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Advance Modular. We are not responsible for the privacy practices or content of these third-party sites.

Important: We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy does not apply to third-party websites or services.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Provide a clear summary of changes made

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company Details

Company: Advance Modular

Data Protection Officer: Available upon request

Email: [email protected]

Phone: Available on our contact page

Response Times

General inquiries: 2-3 business days

Data subject requests: Within 1 month

Urgent matters: Within 24 hours

Complaints: Acknowledged within 48 hours

Regulatory Authority: Information Commissioner's Office (ICO)
Website: ico.org.uk | Phone: 0303 123 1113